This course is designed to equip high executive officers with the knowledge and skills required to navigate formal environments with confidence, professionalism, and cultural sensitivity. It covers the principles of protocol, etiquette, and official conduct across diplomatic, corporate, and governmental settings. Whether engaging with dignitaries, attending official functions, or representing an organization, learners will gain the tools to present themselves with poise and precision.
Course Modules & Outline
Module 1: Introduction to Protocol
- Objective: Understand the concept and importance of protocol in official and diplomatic settings.
- Topics Covered:
- Definition and history of protocol
- Types of protocol: diplomatic, ceremonial, military, corporate
- Protocol hierarchy and precedence
- Role of protocol officers
- Activities: Case studies of international protocol breaches; role-play exercises
Module 2: Etiquette and Professional Conduct
- Objective: Develop refined interpersonal skills and understand etiquette norms across cultures.
- Topics Covered:
- Social vs. professional etiquette
- Dress codes and grooming standards
- Communication etiquette (verbal, written, digital)
- Table manners and hosting etiquette
- Cross-cultural etiquette and sensitivity
- Activities: Etiquette simulation, cultural comparison workshop
Module 3: Official Event Management
- Objective: Learn how to plan, manage, and participate in official events with protocol precision.
- Topics Covered:
- Planning official meetings, ceremonies, and receptions
- Seating arrangements and flag protocol
- Invitation formats and RSVP management
- Handling VIPs and dignitaries
- Activities: Event planning simulation, seating chart design
Module 4: Communication and Representation
- Objective: Master the art of representing an organization or country with professionalism.
- Topics Covered:
- Public speaking and presentation skills
- Media interaction and press etiquette
- Conflict resolution and diplomacy
- Body language and non-verbal cues
- Activities: Mock press conference, speech delivery practice
Module 5: Ethics and Integrity in Official Conduct
- Objective: Understand the ethical responsibilities of individuals in official roles.
- Topics Covered:
- Code of conduct and accountability
- Confidentiality and discretion
- Anti-corruption and transparency
- Respect for institutional values
- Activities: Ethics dilemma workshop, policy drafting exercise
Learning Outcomes
By the end of this course, participants will be able to:
- Apply protocol principles in diverse official settings
- Demonstrate professional etiquette across cultures
- Organize and participate in official events with confidence
- Represent their organization or country with integrity and poise
- Uphold ethical standards in all official interactions
Target Audience
- Government officials and civil servants
- Corporate executives and administrative staff
- Protocol officers and event coordinators
- Diplomats and international representatives
- Students pursuing careers in international relations or public service
Course fees
£3000
Duration 2 Weeks